The Importance of Small Personal Gestures
A small personal gesture goes a long way and really sticks in
our memories. These special moments happen every time someone
remembers that special day or that thing you really like. You
always like restaurants or bars where the bartender remembers
your name or that drink you like. It could have happened 20
years ago but you still remember that first birthday card or
Valentine. Almost nothing is as intoxicating as someone else
making you feel important and appreciated, especially when you
know that they went out of their way to do it. These gestures,
no matter how small, have a huge impact on a person.
This applies to your business relationships as well. There
is a story I am always reminded of when I think about this.
There was a car dealer in US that outsold all others in the
country. His sales were not just the highest. The second best
in sales sold three times less cars than him. He was definitely
doing something right. When asked what his secret was he
replied “Number one, you can eat off my showroom floor, and
number two, I send all my customers a birthday card.” This idea
is so simple, yet so effective. It doesn’t apply to sales
people alone. The rule is: if you deal with people take a
little time and extend a nice personal gesture.
You don’t have to take much time out of your day or week to
do this. Websites like ForgetEmNot.com can help you out.
Whether it is for a birthday, Mother’s Day, Father’s Day,
Easter, Christmas holidays, anniversary or any other important
day in that person’s life, the simplest way to show you care is
a greeting card. Get them setup for your family, friends or
clients. ForgetEmNot.com will deliver them to you a week early
as a reminder for that important date, so you can personalize
and send them out. Remember, it is the personal touch that is
really important and makes it all worth while.
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