Know and Understand Your Body Language
Whether you realize it or
not, body language is a huge factor responsible for how
everyone you meet, reaches an opinion about you. In many
professions-particularly in professions where you help
others, listening skills are a must and very important for
creating good relationships with clients. No matter
whether you help people in maintaining their personal
relationships, giving guidance to people for success in
business or to counsel people for any other type of
problem, they are seeing your body language, showing good
listening skills makes people more comfortable.
Poor Body language could Result In you Losing out on
something big. It is not so important that you! are listening
to every single word carefully and honestly. It is your body
language that makes other people feel important and that you
are giving them the attention they require. Here it is
important to know what the signs of a poor listener are, and
you should try to rid yourself of any of these.
If you are in the habit of keeping your arms folded over
your chest, or you tap your toes impatiently, lean or turn to
look away too often, or look here and there all of the time
while listening, then you are telling the other person that you
are not interested in what he or she is saying. This will most
likely result in the end of the relationship and can cause huge
losses in business.
So, what can you do, so that your body language starts to
send positive signals to the person you are talking to?
Firstly, you should try to face the other person square on. Do
not look away to send a positive signal. Then we come to the
pose of your body at the time of communication. You should
assume an open posture. You must never keep your arms or legs
folded; or else, the other person will think that you are not
interested in listening to his or her point.
If you lean forward while talking to someone, then your body
language says that you are paying more attention to what he or
she is saying. In contrast, leaning away indicates that you
have no interest what so ever. Then we come to the eye contact.
Eye contact is the most crucial factor.
At all times try to maintain eye contact normally. If you
keep looking down or looking away, then it shows that you are
not showing any interest in the point and feeling
uncomfortable. Additionally, the significance of a relaxed
posture can also not be ignored. Do not try to be too stiff.
Neither should you be too formal while talking to someone. If
you feel that you have suffered big losses in the past because
of your poor body language, then you should start practicing
the above-mentioned tips immediately.
Body Language Talks All of The Time:
Your body language begins talking for you the moment you
leave your home. Even when you are not actually speaking, how
you stand, how you sit, and how you use your hands, this is
what others perceive as communication. So, if you don't have a
clear understanding of body language, sometimes your body
language won't match what your intentions are, and people will
get the wrong message. When your body language contradicts what
your intentions are, it could cause a huge loss for you because
you will lose your credibility.
How to retain Credibility:
So, what should you do to maintain your credibility? We
should first learn a little more about body language, to be
more credible and more skilled in the eyes of others. Whenever
you meet your customer for any type of business, make your
entrance as positive as possible. How can you do this? You
should start by talking about the business as soon as you enter
the premises of the customer. Poring over the papers or
searching through your briefcase will send a negative
impression. Even if you need to wait for a while, the best way
is to read through any magazine instead.
Some More Important Tips on the subject of Body
language:
Another essential tip regarding body language is that you
should shake hands warmly and firmly. Next we come to the
choice of chair to sit on. You should never indicate that you
will sit only when the other person asks you to.
Instead, you should choose the most appropriate chair and
sit immediately. However, never make the mistake of sitting too
close or too far away from the customer. How much space you
should keep depends on the personality of the customer. A shy
person will want to sit at a further distance than that of an
outgoing person. However, the perfect distance is between 20 to
50 inches. You may lean forward to get closer to the customer
when trying to put stress any particular point.
Importance of Eye Contact and Your
Voice:
Eye contact is another essential part of body language. Eye
contact and a smile on the face will send the message that you
are an honest, sincere, and open person. A vague eye contact
and looking here and there over and over again will send the
message that you do not have enough confidence in yourself.
However, also avoid constant staring at the other person, as
this will make the customer feel quite uncomfortable. Always
try to speak in your usual voice. If your voice is full of
passion, it will instantly grab the attention of the
customer.
Body Language: What Different Postures
Mean
Your Tone of Voice is much More Important Than the actual
Words You Use Body language refers to how you say your words
rather than what you actually say. When you speak in your
normal tone and the volume is also in normal range, then your
body language can be considered excellent. A well-modulated
voice with a normal rhythm and rate is a sign of
professionalism, showing interest and passion. The sentences
you use while speaking should be as uncomplicated as possible.
On the other hand, when you use "um" or "ah" or needlessly
clear your throat, then this sends a signal that you are
feeling anxious.
Concentrate On Posture and Gesture
If you wish to develop your body language, then you should
also focus on your gestures and postures. Here are some
uncomplicated tips on how to improve posture. You should always
walk in an open manner, taking easy and determined steps with
arms swinging but should stand up in an erect posture. When you
keep eye contact with the other person, cup your chin between
the thumb and the finger, or touch the bridge of the nose with
the hands or strike the chin, then you are demonstrating that
you are genuinely attending to what is being said.
Some Negative Indicators
Quite the opposite, bad body language implies nervous
movements indicating lack of attention. In fact, all that you
need to do is avoid looking anxious and keep yourself informed
about the message you are transmitting with body language. For
example, if you fold your arms over your chest, cross your
legs, try to pick up lint that is not present on your clothes,
or move your hands around on your face, you are communicating
your disagreement with the point that the other person is
making. Blinking your eyes again and again, coughing several
times, looking away at the time of speaking, and looking at
different places by shifting the eyes quickly are indicative of
negative attitude.
Frustration
If you point your index finger at something, then you are
showing your frustration by your body language. Likewise,
wringing your hands, playing with your hair, and clenching your
hands firmly are also indicators of your frustration. Now, how
does someone demonstrate that he is feeling bored? If the eyes
of the listener are not concentrated on the person who is
talking, if he is sitting in a sloppy body posture, or if he is
preoccupied in doing something else rather than listening to
what is being said, then he is showing that he is getting
bored. The significance of body language further increases when
you meet with people belonging to different cultures.
James McLean Bowie is an
author and book dealer who resides in East Yorkshire England.
He owns a number of websites, two of which are,
http://bowiebiz.com
and http://buddychum.info
On his sites you will
find a number of resources for collectors, writers, hobbyist
and webmasters.
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